Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily stay again
8.4/10
Great
Rooms
9.0
Location
9.2
Service
8.6
Dining
9.4
Guest reviews
8.4/10
based on 5 reviews
4.5/5
based on 8510 reviews
9.3
9.3/10 based on 500 reviews
#4 of 375 hotels in Singapore based on Tripadvisor
Adam
United Kingdom,
March
2025
5.8/10
I had a fantastic experience at Mandarin Oriental, Singapore, with amazing views and luxurious amenities. The service was mostly great, although I encountered a few hiccups during check-in. Overall, it's a place I can't wait to return to for another nice stay.
Rooms
10.0
The Ocean View Room I stayed in had floor-to-ceiling windows offering stunning views of the Marina Bay and Singapore Flyer. It was beautifully decorated for my birthday, and the bed was incredibly comfy.
Service
8.0
The staff was generally friendly and helpful, although I had a bit of a wait during check-in that could use improvement. Once settled, I really appreciated the attentiveness of the restaurant team, especially at Melt Cafe.
Location
8.0
The hotel's location is good, a bit of a walk from major attractions but still convenient. I liked being close to the Marina and other spots.
Dining
10.0
Breakfast at Melt Cafe was a highlight—huge spread from Indian dishes to waffles, and the service was excellent. I looked forward to it each morning.
Facilities
10.0
The pool area, especially the cabanas, was lovely for relaxing with my kids. I enjoyed the various amenities like room service and laundry, making our stay super comfortable.
Benjamin
United Kingdom,
February
2025
6.0/10
I enjoyed a fantastic stay at Mandarin Oriental, Singapore, with many highlights overshadowing some minor issues. The service was attentive and made me feel special, especially during happy hour at the Club Level. However, the dining experience felt a bit overwhelming during busy times. Overall, it’s a beautiful hotel that I would gladly return to.
Rooms
10.0
My sea view room on the 23rd floor had stunning views of Marina Bay and was equipped with fantastic technology, although I found it slightly smaller than I expected.
Service
10.0
The staff were incredibly friendly and attentive, always checking in on my well-being and ensuring a pleasant experience, especially at Haus65.
Location
10.0
The hotel's location is perfect, with easy access to shopping malls, Marina Bay, and the attractive Gardens by the Bay.
Dining
8.0
The breakfast buffet offered a vast range of high-quality food, though it can get quite busy, making it slightly chaotic at times.
Facilities
8.0
The pool area was lovely, but noise from families can detract from relaxation at peak times.
Scarlett
United Kingdom,
December
2024
5.6/10
My stay at the Mandarin Oriental, Singapore was a mixed bag. I absolutely loved the amazing views from my Marina Bay View room, and the pool area was a fantastic place to unwind. However, some aspects, like inconsistent service and aging facilities, left me wanting more, especially given the hotel's reputation.
Rooms
7.0
I enjoyed my well-appointed room with stunning views of Marina Bay. It was spacious and equipped with all expected amenities, but felt a bit dated in certain areas.
Service
6.0
While some staff were incredibly attentive, especially those at the Melt Café, overall service was inconsistent. For instance, I had issues at check-in and with breakfast staff that could be improved.
Location
9.0
The location was perfect with nearby attractions like Marina Bay Sands and great shopping options. It was a convenient base for exploring Singapore.
Dining
10.0
The breakfast at Melt Café was one of the best I've experienced, with endless delicious options. I also enjoyed meals at various hotel restaurants, which were consistently high-quality.
Facilities
7.0
The pool area was excellent with attentive service, but I noticed that certain facilities, like the gym and spa, could use some upgrades. Additionally, my experience with the Wi-Fi was problematic.
Christian
United Kingdom,
November
2024
7.0/10
My stay at Mandarin Oriental, Singapore was truly excellent! The service was really good, with staff going above and beyond to make my experience nice. The beautiful Marina Bay View room was spacious and immaculate, boasting amazing views. However, I did face a slight hiccup during check-in when my room wasn't ready on time, which was a bit disappointing.
Rooms
9.0
The Marina Bay View room was stunning, spacious, and impeccably clean every day. I appreciated the little details like beautiful decor and modern amenities.
Service
10.0
Every member of the staff I encountered was friendly and attentive. They even remembered my name and preferences, which made me feel special.
Location
10.0
The hotel is perfectly situated, providing easy access to major landmarks and attractions in Singapore, making it a great base for my explorations.
Dining
10.0
The dining options were very good. I particularly enjoyed breakfast at Melt, where the variety was impressive. Dolce Vita also delivered a nice dining experience.
Facilities
9.0
The facilities were excellent, from the luxurious pool area perfect for relaxing to the well-equipped gym nearby. Everything was maintained to high standards.
Mason
United Kingdom,
November
2024
5.4/10
My stay at Mandarin Oriental, Singapore was an lovely experience filled with luxury and really good service. From the amazing views of Marina Bay to the attentive staff, I found myself immersed in a world of comfort. However, I did notice that the lobby could use a bit more space for relaxing when busy. Overall, I would highly recommend this hotel for anyone looking for a classy getaway. 🌟
Rooms
9.0
I stayed in a Sea View King Room with a stunning view of Marina Bay. The room was spacious, well-appointed, and the bed was incredibly comfortable.
Service
9.0
The staff were welcoming and attentive, making my experience feel personalized. From the seamless check-in to the quick room service response, I felt valued throughout my stay.
Location
9.0
The hotel's location is perfect, within walking distance to Marina Bay Sands, Gardens by the Bay, and various shopping malls. It was a great convenience for exploring the city.
Dining
9.0
I enjoyed the breakfast buffet at Melt Cafe, which had an impressive variety of high-quality dishes. The food was delicious and aptly presented.
Facilities
9.0
The hotel offered fantastic amenities, including a lovely pool area and attentive room service, contributing to a luxurious stay.
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